AI

Genie the AI Solution

An AI-powered knowledge platform, built on Retrieval-Augmented Generation (RAG), that enables organizations to instantly access and understand their internal data

Client

Several (confidential)

The Problem

Organizations are overwhelmed by large volumes of internal documents, spreadsheets, and unstructured data. Valuable information is scattered across PDFs, presentations, emails, meeting notes, and internal databases, making it difficult and time-consuming to search, review, and extract insights manually.

As a result, teams waste significant time looking for information, decision-making slows down, and critical knowledge remains underutilized.

The solution

Genie is Biotz’s proprietary Retrieval-Augmented Generation (RAG) AI solution. Rather than simply searching data, it enables natural, conversational access to business knowledge.

Genie reads and understands all internal content (from PDFs and presentations to meeting notes andemails) and uses this knowledge to generate accurate, detailed, and human-like answers to userBquestions.

Simplified workflow

Step 1: Retrieval

When a question is asked, Genie intelligently retrieves the most relevant information from private documents, identifying the exact paragraphs that contain the answer.

Step 2: Generation

The system uses the retrieved information to produce a precise and complete response, citing the original sources so results can always be verified.

The impact

Genie delivers both operational and economic impact by transforming how organizations access anduse knowledge. It automates repetitive information searches, reduces the workload on support,customer service, and internal teams, and enables faster, more accurate decision-making.

Employees gain instant access to reliable, verifiable information, improving productivity and reducing errors and risks. By unlocking the value of existing documentation and data, organizations reuse and monetize their knowledge assets instead of recreating them. At the same time, Genie strengthens security by keeping corporate data within the company’s environment and positions the business as an innovative, AI-driven organization with a clear competitive advantage.

And how does it look like?

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